Privacy Policy

The Information We Collect
Cooling Tower Depot®, Inc. ("CTD") collects various types of information from all of its customers including visitors to (the “Site”). CTD’s web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. CTD also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. CTD may also retain the content of the communications that are sent to CTD customer service representatives. This information helps CTD to respond to inquiries regarding this Site.

Use of the Information Collected
CTD uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. CTD may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of CTD. CTD may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to CTD’s interest. CTD may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise CTD’s legal rights and defend against legal claims.

CTD Site security is a priority. CTD continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration. CTD, however, cannot guarantee that any electronic commerce is totally secure.

Cookies and Other Technology Information
A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). CTD uses Cookies to track new visitors to this Site and recognize past customers so that CTD may present more personalized content. Cookies are used to assist CTD in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. CTD cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use certain portions of this Site.
CTD also contracts with a third party data collection and reporting service ("Third Party Service") to collect information regarding Site visitors and their use of this Site. The Third Party Service uses Cookies on CTD’s behalf to collect such information. CTD uses this information to provide Site and service enhancements for customers and Site visitors. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to CTD in any manner other than solely for CTD’s business purposes.

Unsubscribing from E-Mail Marketing
Each Site visitor can unsubscribe from receiving e-mails containing promotional offers from CTD simply by clicking on the appropriate link and following the procedure described.

This Site may be linked to other sites that are not owned, maintained or operated by CTD and not subject to the same Privacy and other Policies. CTD is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and CTD disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates
CTD may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which CTD handles personally identifiable information under this policy will be provided on the Site.